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Assistant, Disputes Germany

Sofia, Bulgaria Finance 05/02/2024 91806

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you.

 

 

Job Purpose

The Shared Services Assistant Disputes will be responsible for resolving invoice disputes raised by customers and internal CCEP stakeholders within the Disputes area of Customer to Cash. The position will be tasked with driving and delivering CTC service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the CTC service level and effectiveness expected throughout.

Key Responsibilities

  • Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.)
  • Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.)
  • Investigates and analyzes issues, resolves disputes and makes accounts receivable adjustments where necessary
  • Analyzes customer behavior and prepares reports where required
  • Ensures Disputes procedures are updated and completed efficiently, accurately and in a timely manner
  • Ensures all follow up issues on Disputes are managed accordingly to the given timelines.
  • Provides support and advice on Disputes processes where required
  • Gathers data requested by audit teams during financial and SOX audits

Requirements

  • Experience in a multinational organization and/or Shared Services environment with a good business acumen
  • Bachelor’s Degree in finance or similar
  • Fluent in English and German
  • Ability to assess a problem and escalate it to the appropriate level
  • Good Excel skills.
  • ERP experience desirable, preferably SAP

Capability Framework

  • Analytical Thinking - Foundational
  • Relationship Management - Foundational
  • Collaborative Influencing - Foundational
  • Finance Operations and Accounting - Foundational
  • Process Excellence – Foundational
  • System Literacy – Intermediate

Our employee value proposition:

Being Rewarded

  • Market Competitive Salary
  • Annual Compensation & Bonus Cycle
  • CCEP Shares Purchase plan & Matching Share
  • Food Vouchers
  • Flexible Working Allowance

Being Connected

  • Everyone’s Welcome – Inclusion, Diversity & Equity Culture
  • Keep In Touch program – in support of parental care
  • Inspiring Office layout with Great beverages and Sofia subsidized canteen
  • Referral Program

Being  Developed & Valued

  • Professional Qualifications Support & Sponsorship
  • Ninja Community and Lean Six Sigma Certification
  • CCEP learning platforms & Leadership training curricula
  • Career Growth and Talent Progression
  • Recognition program

Being Well

  • Flexible & Hybrid Ways of Working
  • Additional days paid leave at start and on top – Birthday, Qualification & Volunteering;
  • Wellbeing & Sports program, including corporate discounts & subscription fees
  • Wellbeing Community & Initiatives
  • Employee Assistance Program
  • Additional Health Plan & Dental Insurance

Being  Inspired

  • Social Projects & Community Charity programs
  • Participation in Corporate Challenges - marathon, sports, fun
  • External life coach speakers and Work-Life balance lectures
  • Team Building & Fun Events

Coca-Cola Europacific Partners (CCEP) is a major fast-moving consumer goods business and the world’s largest independent Coca-Cola bottler. With a dedicated team of 33,200 people, serving customers in 29 countries, we make, sell and distribute the world’s most loved drinks brands to more than 600 million people, including Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® and Capri-Sun®. And we want a workforce as diverse as our products – with a culture that fosters belonging and inclusivity. One that enables everyone to be themselves, whatever their background or experience. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.

Job Information:
Location: XXXXX

 

 

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