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Growing together, winning together

Senior Administrator Customer Contact centre - Milton Keynes

Milton Keynes, United Kingdom Supply Chain Posted on: 18/11/2022 83198
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If you're a Senior Administrator based in Milton Keynes and you're looking for a new challenge, we'd love to hear from you! Coca Cola Europacific Partners is adding an Senior Administrator to our collaborative team, and we're offering a generous salary with many attractive benefits.

Our Milton Keynes Operations Centre is responsible for the purchase, distribution and refurbishment of all our cold drink equipment throughout GB. Every cooler; vending machine and dispensing equipment comes from here. The Centre is also home to our Contact Centre which is a 364 days a year, 7 days a week operation to support with calls ranging from equipment service requests, new business enquiries and machine movements as well as internal support for our Field Engineering Team and New Business Team.

To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:

  • Work as part of a small multi-skilled team which covers areas including maintaining the Service Planning system, technician payroll, invoicing and communicating with customers, technicians, field service managers and all other areas of the cold drink operations
  • Work on various systems including SAP, Salesforce, Servicemax, CCEBUY and the service planning system

The role requires you to be organised, methodical, able to multi-task and work both individually and as part of a team. You will also need to have:

  • An in-depth knowledge of SAP, Salesforce and ServiceMax
  • Experience in using a Service Planning Tool for field-based teams (preferred but not essential)

You will receive an excellent salary and benefits package for your knowledge, expertise and flexibility.

To apply for this full-time Senior Administrator, Customer Contact Centre position in Milton Keynes, please contact Coca-Cola Europacific Partners today.


Coca-Cola Europacific Partners (CCEP) is a major fast-moving consumer goods business and the world’s largest independent Coca-Cola bottler. With a dedicated team of 33,200 people, serving customers in 29 countries, we make, sell and distribute the world’s most loved drinks brands to more than 600 million people, including Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® and Capri-Sun®. And we want a workforce as diverse as our products – with a culture that fosters belonging and inclusivity. One that enables everyone to be themselves, whatever their background or experience. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider

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  • Supply Chain, Milton Keynes, England, United KingdomRemove