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Business Process Management (BPM) Program Manager

What you’ll become part of - 

We’re looking for a proactive and detail-oriented individual to join our team and play a key role in the Profectus programme. In this role, you’ll be instrumental in shaping and supporting the Process & Template Governance (P&TG) workstream, ensuring our business processes are delivered with precision, quality, and impact.

You’ll be part of a collaborative team where your contributions will include:

• Coordinating governance forums and ensuring smooth communication across stakeholders.
• Managing plans, risks, actions, and deliverables to keep the programme on track.
• Supporting the development and implementation of process standards and quality criteria.
• Driving team engagement through regular huddles, briefings, and communications.
• Helping to deliver training and support on tools and best practices in Business Process Management (BPM).
• Contributing to continuous improvement initiatives and governance reporting.

What you will do –

As part of our Business Process Management (BPM) team, you’ll play a key role in supporting programme success through structured governance, reporting, and continuous improvement. Your responsibilities will include:

• Supporting a wide range of PMO activities to ensure smooth delivery of BPM initiatives, including risk tracking, resource coordination, and setting up programme routines.
• Ensuring consistent use of BPM tools and maintaining high-quality, standardised process models in line with our structured methodology.
• Creating clear and comprehensive progress updates to keep stakeholders informed and aligned.
• Capturing and integrating lessons learned to continuously improve our BPM methodology.
• Reporting on key performance indicators (KPIs) to track team performance and programme impact.
• Applying creative thinking and problem-solving skills to overcome challenges and drive innovation.

What we expect from you – 

We’re seeking a motivated and experienced professional who brings both technical know-how and strong leadership skills to the table. To thrive in this role, you’ll ideally have:

• A university degree in Computer Science, Business Informatics, Business Management, or a related field.
• Proven experience leading and developing medium to large teams in international, cross-functional environments.
• Strong stakeholder management skills, with a track record of building effective relationships across business and technology teams.
• Experience working within a matrix organisation, navigating complexity with confidence.
• Solid project management experience, ideally with knowledge of CCEP’s Business Process & Technology (BPT) methodology.
• At least 5 years of relevant experience in similar roles.
• Hands-on experience with project management tools and reporting systems.
• Working knowledge of SAP, with an understanding of how processes interconnect across systems.