Field Service Technician - Coffs Harbour, NSW
PostulerWe are Coca-Cola Europacific Partners (CCEP) - 42,000 people across 31 countries, working together to make, move, and sell some of the world’s most loved beverages. As a leading global consumer goods company, we support 4 million customers and continue to invest in new products and innovation to delight the 600 million people who enjoy our drinks each day.
In Australia, our portfolio includes the Coca-Cola family of products and well-loved brands such as Sprite, Fanta, Monster and Mother Energy, Mount Franklin, Powerade, Billson’s, and Grinders Coffee.
About the Role:
Are you a hands-on technician with a passion for keeping equipment running at its best?
We’re seeking a Field Service Technician to be based out from our facility in Coffs Harbour, and play a crucial role in servicing, repairing, and maintaining beverage equipment at our customers’ sites. You will also be responsible for Quality Assurance and installation.
This role is customer facing on premise at Hotels, Restaurants Clubs etc. and due to the nature of the role, a Driver’s licence required (Work Vehicle included). The role lets you take charge of your day and be able to manage visits to suit both yours and our customers.
In this role you'll work with a range of equipment including Glass Door Merchandisers, Air Curtain Coolers, Fountain Dispensing Equipment, Vending Machines, Frozen Beverage Machines, and Coffee Machines.
You will be fully trained in the role and be an integral part of our experienced and collaborative field service team, ensuring that our equipment operates efficiently, safely, and reliably.
You’ll also be expected to embody our company values, consistently demonstrate safe behaviours, and support our ongoing commitment to quality and customer satisfaction.
This is a Monday – Friday role but will feature an on-call element.
Your responsibilities will include:
· Participating in regular safety toolbox talks and uphold a strong safety culture.
· Installing, maintaining, and repairing beverage equipment at customer sites.
· Troubleshooting mechanical, refrigeration, electrical, and software issues efficiently.
· Delivering technical support and training to customers.
· Maintaining accurate service documentation and reports.
· Complying with OHS regulations and company policies.
· Participating in workplace inspections and audits.
· Managing service parts inventory and handle tools responsibly.
· Travelling to various customer locations, sometimes at short notice.
· Communicating professionally and build lasting customer relationships.
· Staying up to date with equipment and technology advancements.
About You:
We are looking for a proactive and initiative driven new team member who also possesses the following attributes:
· Electrical or Refrigeration background with trade qualification.
· Strong troubleshooting and diagnostic skills.
· Clear and confident communicator across all levels.
· Excellent time management and organisation skills.
· Strong focus on safety and quality.
· Ability to build effective relationships with both internal and external stakeholders.
· Driven by continuous improvement and a proactive mindset.
Why Join Us?
At CCEP, we offer more than just a job—we offer a career you can be proud of. You’ll enjoy a competitive package, a supportive team culture, and access to a wide range of benefits designed to support your wellbeing and growth.
Here’s what’s in it for you:
· Share in Our Success – Employee Share Purchase Program
· Wellbeing Matters – EAP & CCEP Care for emotional, financial & physical health
· Flexibility for Life – Purchased leave & paid parental leave
· Make an Impact – Charity grants, 2 volunteer days & product donations
· Grow Your Career – Training & DevelopingMe@CCEP from day one
· Be Part of Something Big – Work with iconic brands & an amazing team culture
· Enjoy the Perks – Free drinks, monthly product allocation & corporate discounts
· Extra Fun – Fitness Passport, zoo passes & discounted attractions
At CCEP we are committed to creating a great place to work, where people can grow, be happy and be well in a safe, open, diverse and inclusive workplace. We’re investing to make sure our people have the tools and capabilities needed to succeed. And we hope you want to be part of that.
Applications close on Friday 27th February 2026
**Please be aware: ** This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible
Coca-Cola Europacific Partners is committed to an inclusive, equitable and safe workplace where everyone is supported. If you need any accessibility adjustments during the process, please let us know. Your wellbeing
matters to us.
When you join CCEP, you’re stepping into a global organisation known for developing exceptional talent. We invest deeply in learning, mobility and long-term growth, creating an environment where your ambition is backed
and your career can thrive.
This role is subject to standard pre-employment checks, which may include references, working rights, background checks and/or medical assessments.