Administrator, Customer Contact Centre TS
SøkAre you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!
Do you have a personality with the power to influence and connect?
Can you sustain the pace to keep on growing?
Will you make an impact with your desire to win?
What you become part of:
Our Milton Keynes Operations Centre is responsible for the purchase, distribution and refurbishment of all our cold drink equipment throughout GB. Every cooler; vending machine and dispensing equipment comes from here.The Centre is also home to our Contact Centre which is a 364 days a year, 7 days a week operation to support with calls ranging from equipment service requests, new business enquiries and machine movements as well as internal support for our Field Engineering Team. The Telefix team is also based here, offering over the phone support to our customers to help get their equipment functioning.
What to expect:
Expect the unexpected with a diverse customer base. You will be dealing with customers who have faults with all equipment supplied by CCEP. We are the main point of contact for the UK mainland
Skills & Essentials:
A confident Customer focussed individual, able to deal with a range of enquiries and challenging situations. The role requires you to be organised and able to prioritise the variety of work handled within the department. You must be a team player and demonstrate exceptional customer service qualities.
Working hours; FT between 8AM – 9PM 7 days flexible
Application
If you’d like to find out more, please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch. Working at CCEP
Coca-Cola Europacific Partners (CCEP) is a major fast-moving consumer goods business and the world’s largest independent Coca-Cola bottler. We’re a dedicated team of 33,200 people, serving 2 million customers in 29 countries. We make, sell and distribute the world’s most loved drinks brands - including Coca-Cola®, Fanta®, Sprite®, Costa Coffee® and Monster®. We’ve also expanded into alcohol with ready to drink Jack Daniel’s and Coca-Cola. We want a workforce that is as diverse as our products – with a culture that fosters belonging and inclusivity.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider.
We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
The closing date for applications is 16/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.