Sr Manager NPI
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Job Purpose
The New Product Introduction (NPI) organisation is a x-functional unit acting as CCEP`s innovation / product competency & enablement team. The team is a direct extension of the various Business Units/markets functional teams like Supply Chain, Commercial, Marketing, Customer Logistics etc. Its portfolio is a mix of advanced back-office & front office services with the purpose to unlock & add value to our various stakeholders across the globe.
One of the main responsibilities of the team is the ownership & management of the End-to-End data processes for various Product Introductions across CCEP territories.
Key Responsibilities
· Develop a deep understanding of CCEP business and the delivery environment across the Innovation & Data areas.
· Define and implement material master data governance frameworks and policies aligned with the already established innovation processes.
· Act as a direct extension of the NPI global competency team and funnel its core values and policies to the local team to ensure compliance and synergy
· Ensure compliance with internal controls and audit requirements
· First line of contact for escalations (24/7 for severity 1&2 incidents such as prod run stop etc.) related to the SKU/innovation pipeline data for AUNZ
· Oversee material creation, extension, change, and deletion processes and other activities related to the innovation process for non-Finished Goods.
· Ensure timely processing of master data requests in line with SLAs
· Monitor data quality KPIs and implement corrective actions
· Lead, mentor, and develop a team of Master Data Analysts/Specialists
· Set team objectives and conduct performance reviews
· Manage workload allocation and capacity planning
· Drive employee engagement and foster a culture of accountability
· Identify training needs and build succession planning
· Act as the main point of contact for various teams in the ISS organisation Procurement, Planning, Production, Finance, and Logistics.
· Mitigate risks related to incorrect or incomplete master data
· Support the NPI & ISS Leadership in driving end-to-end standard processes across the Global CCEP operation
· Lead to success transitions of scope & change management initiatives to Manila driving deployment of the global standardized delivery model in the respective area
· Implement ways of working within the team to drive team performance, stakeholder engagement, and efficiency within the E2E NPI area
· Identify opportunities for efficiencies and leverage technology in order to achieve them
· Support ISS & CCEP leadership in delivering targets vs budget
· Manage communication of issues, root cause analysis etc with senior management across CCEP on Global level
· Ensure that there are sufficient resources to meet the current and future demands, e.g. managing recruitment and retention / talent planning, projects, optimization initiative
· Promote teamwork and create a collaborative and inclusive environment
· Act as a role model regarding Team and Company values & culture
Key Stakeholders:
· ISS team: Service Lines, Operational Excellence, Continuous Improvement, Reporting, Internal Controls
· BU teams: Commercialisation, Finance, IT, Customer service, Logistics, Production and Warehouse teams, PPM
Experience required
· At least 3-4 years of managing people & teams. At least 5 years’ experience managing complex integrated processes, analysing data solutions and data models and successful track record in leading of cross-functional, geographically dispersed teams.
· English: fluent
Education & Qualifications required
· University Degree or equivalent (Business Administration, Economics or Finance )
· Fluent written and verbal skills (conversational and business communications) in English
· Previous work experience in Data, Supply Chain or Finance
· Lean Six Sigma Green Belt or alternative would be considered a strong advantage
· PMP certificate or alternative would be considered a very strong advantage
Behavioral competencies preferred
· People oriented personality
· Thrives mentoring & growing talent
· Open minded approach with Strong Customer oriented attitude
· Insightful, thorough, detail-oriented, with strong organizational skills
· Taking initiative, accountability & responsibility for own work
· Effectively manages people, people managers, deadlines/time, prioritization, multi-task
· Strong focus on enhancing customer experience
· Excellent team player with good networking skills and ability to influence others
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 39,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.
We are a global business and one of the leading consumer goods companies in the world. We help our 4 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
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