Senior Manager, Customer Service & Supply Chain Strategy & Intelligence
Solliciteer
Brussel (Anderlecht), België; Sofia, Bulgarije; Duitsland; Parijs, Frankrijk; Reykjavik, IJsland; Skårer, Noorwegen; Lissabon, Portugal; Madrid, Spanje; Barcelona, Spanje; Stockholm, Zweden; Rotterdam, Nederland; Uxbridge, Groot-Brittannië
Supply Chain
27/01/2026
107127
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world.
We are seeking a Senior Manager – Strategy & Intelligence for our Customer Service & Supply Chain (CS&SC) Strategy & Transformation team. Reporting to the Director CS&SC Strategy & Transformation and based in one of our EU HQ's.
The Senior Manager, Strategy & Intelligence plays a critical role in shaping the future direction of CS&SC by delivering high‑quality strategic plans, intelligence, insights and executive‑level communications. The role leads the generation and synthesis of forward‑looking insights, supports strategic decision‑making, and ensures close alignment between strategy, planning (LRP/ABP) and transformation.
Acting as a connector across CS&SC, Transformation, and external stakeholders, this role ensures that CS&SC strategic narratives are coherent, evidence‑based, and compelling, both internally and externally.
What to Expect:
• Strategic Planning & Papers
Lead the development of CS&SC strategic plans, discussion papers and decision documents, translating complex analysis into clear strategic choices and recommendations.
• Strategic Intelligence & Future Insights
Generate, curate and synthesise external and internal intelligence (market, macro, competitors, technology, regulation) to inform CS&SC strategy over the mid to long term (18 months+).
• LRP & ABP Strategic Input
Push future focused insights into the Long Range Planning (LRP) and Annual Business Planning (ABP) processes, ensuring plans are grounded in forward looking assumptions and strategic ambition.
• Opportunity & Scenario Assessment
Lead structured opportunity assessments, scenario planning and option analysis to support investment decisions, trade offs and prioritisation across CS&SC.
• Strategic Workshop Facilitation
Design and facilitate high impact strategic workshops for CS&SC leadership and cross functional teams, enabling alignment, clarity and decision making.
• Executive & External Communications
Prepare high quality executive level and external decks and narratives on behalf of CS&SC, ensuring consistency of story across LT, EWC, Board level and external engagements.
• Strategy–Transformation Cohesion
Partner closely with the Transformation team to ensure CS&SC strategy, value creation ambitions and transformation roadmaps are fully aligned and mutually reinforcing.
• Cross Functional Stakeholder Leadership
Act as a central strategic partner to BU and Functional strategy leads, connecting insights, aligning priorities and shaping enterprise wide CS&SC perspectives.
• Ad hoc Strategic Support
Support the Director, Strategy & Transformation, on priority strategic topics, deep dive analyses and emerging issues impacting CS&SC performance and direction.
• Strategic Narrative & Standards
Shape and uphold standards for CS&SC strategic content, ensuring clarity, quality, consistency and a strong strategic storyline across all outputs.
Skills and Essentials:
Expereience:
• 8+ years of previous working experience ideally with a performance management mindset
Core skills preferred:
• Strategic Insight & Synthesis
Ability to translate complex internal and external signals into clear strategic insights and choices.
• Executive Communication & Storytelling
Strong capability to craft and deliver compelling, executive level and external narratives.
• Strategic Analysis & Decision Support
Skilled in opportunity assessment, scenario analysis and recommendation led problem solving.
• Influence & Stakeholder Leadership
Proven ability to influence senior leaders and align cross functional stakeholders without formal authority.
• Workshop Facilitation & Alignment
Experienced in designing and facilitating strategic workshops that drive clarity, alignment and outcomes.
• Planning & Transformation Acumen
Deep understanding of how strategy informs LRP/ABP and translates into transformation and value creation.
Qualifications required:
• MBA/Masters/Degree/Professional Qualification (e.g. CFA, CIMA, ACCA, IIA) in one of the following areas is an advantage: Supply Chain, Business, Economics, Finance
• Fluent English and Travel required
Please apply with a copy of your CV in English.
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world’s most loved drinks.
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.