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Sales Accounting Officer, North Sydney

Solliciteer Sydney, Australië Administratie 24/11/2025 105724

Sales Admin Officer - Neverfail

 

Coca-Cola Europacific Partners (CCEP) are proud to have been recognised as one of Australia’s Best Places to Work for 2023 as published by the Australian Financial Review and Boss Magazine. Come and join our award winning team and put some excitement back in your career! 

Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade, Billson’s and Grinders Coffee.  

 

Neverfail was created in 1987 by a Sydney based entrepreneur called Harry Hilliam and his family. They lived on the Hawkesbury River and had a natural spring water source on his property called Neverfail as it “never failed to produce water, no matter how dry it got". Fast forward to today and Neverfail is Australia’s #1 spring water cooler business; it’s an untapped gem from both a profitability and sustainability perspective and has significant possibilities to expand in the future. In 2022, a new strategic vision was developed to lead Neverfail into its next chapter; this involves significant capital investment in ways of working, enhancing our customer experience, and becoming more agile in the way we deliver to our customers.

ABOUT YOUR NEW ROLE…

Reporting directly to the Finance Manager, the Sales Admin Officer is responsible for facilitating the execution of customer pricing set-up in a timely and accurate manner, in accordance with CCEP guidelines and policies.

You will work closely with all teams across the Neverfail business to ensure a high level of service for external customers, being the point of escalation for issue resolution on all customer pricing data issues.

WHAT YOU WILL BE DOING

  • Set up and maintain accurate Sales Accounting records in Microsoft Dynamics (MSD).
  • Set up and maintain records of coolers and customer data in MSD, working together with Master Data as needed.
  • Maintain the Neverfail ledger for all invoicing between Neverfail Customers, Agents and National customers delivered by Agents. Ensuring the data is accurate, and timely. Analysing the results and ensuring contracts are adhered to.
  • Processing insurance claims from customers, agents and the public to ensure claims are legitimate and managed through the process including liaison with CCEP Insurance team.
  • Work with Sales team to execute periodic pricing initiatives as required.
  • Triage any queries generated from process deviations as per SLAs and escalate where appropriate.

LET’S TALK ABOUT YOU!

We are looking for the following skills, experience and attributes

  • 1+ year in a similar pricing role
  • Proven ability to problem-solve independently by applying a curious mindset to investigations
  • Demonstrated ability to prioritise, organise and work effectively in a deadline-driven environment
  • Ability to build and maintain strong stakeholder relationships and provide advise as required.
  • Proven strong written and verbal communication skills.
  • Exhibits excellent customer service skills.
  • Displays a continuous improvement mindset to processes and tools, to enhance and drive value for the business.
  • Microsoft Dynamics (F&O) prior system experience desired but not essential. ▪
  • Proficient in MS Excel and Word, with Power BI experience desirable.

WHAT’S IN IT FOR YOU? 

  • Working with one of the world’s most recognisable brands.
  • Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more!).
  • Access to our corporate benefits including Fitness Passport & discounts with our many diverse customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.
  • Free counselling for you and your family via our EAP helpline as part of our commitment to well-being.
  • Unlimited drinks onsite.

Applications close on Friday 5th December, 2025

At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. It’s important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.

Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.

This role will be subject to our standard pre-employment checks, which includes employment references, working rights and/or medical check, background checks, dependent on role.

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