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Field Service Technician - West Melbourne, VIC

Sækja um Moorabbin, Ástralía Supply Chain 18/06/2026 110686

We are Coca-Cola Europacific Partners (CCEP) - 42,000 people across 31 countries, working together to make, move, and sell some of the world’s most loved beverages. As a leading global consumer goods company, we support 4 million customers and continue to invest in new products and innovation to delight the 600 million people who enjoy our drinks each day.

 

 

In Australia, our portfolio includes the Coca-Cola family of products and well-loved brands such as Sprite, Fanta, Monster and Mother Energy, Mount Franklin, Powerade, Billson’s, and Grinders Coffee.

 

 

 

The Role

Are you a hands-on person with a passion for keeping equipment running at its best? We’re seeking a Field Service Technician to play a crucial role in servicing, repairing, and maintaining beverage equipment at our customers’ sites.

In this role you'll work with a range of equipment including Glass Door Merchandisers, Air Curtain Coolers, Fountain Dispensing Equipment, Vending Machines, Frozen Beverage Machines, and Coffee Machines.

You will work as part of a field service team ensuring that our equipment operates efficiently, safely, and reliably.

This is a permanent, full-time position, servicing West Melbourne.

The role operates on an 8-week rotating roster, comprising 1 week of afternoon shifts and 7 weeks of day shifts, with an on-call requirement and occasional weekend work.

A typical day would look like, but not be limited to:

  • Participating in regular safety toolbox talks and uphold a strong safety culture.
  • Installing, maintaining, and repairing beverage equipment at customer sites.
  • Troubleshooting mechanical, refrigeration, electrical, and software issues efficiently.
  • Delivering technical support and training to customers.
  • Maintaining accurate service documentation and reports.
  • Complying with OHS regulations and company policies.
  • Participating in workplace inspections and audits.
  • Managing service parts inventory and handle tools responsibly.
  • Travelling to various customer locations, sometimes at short notice.
  • Communicating professionally and build lasting customer relationships.
  • Staying up to date with equipment and technology advancements.

About You

We are looking for a proactive and initiative driven new team member who also possesses the following attributes:

  • Possesses a natural curiosity and capability in troubleshooting equipment faults and delivering practical fixes.
  • Strong troubleshooting and diagnostic skills.
  • Clear and confident communicator across all levels.
  • A great attitude and genuine passion for providing high-quality customer service
  • Excellent time management and organisation skills.
  • Strong focus on safety and quality.
  • Ability to build effective relationships with both internal and external stakeholders.
  • Driven by continuous improvement and a proactive mindset.
  • Electrical or Refrigeration background preferred but not essential.

Why choose us for your next role?

  • Be part of a company that values safety, respect, and teamwork.
  • Work independently with the backing of a supportive team.
  • Develop your skills with access to ongoing training and technology updates.
  • Opportunity to work with industry-leading equipment and clients.

You will also be rewarded with:

  • Company vehicle provided + fuel card
  • An attractive salary package
  • A generous performance related incentive scheme with multiplier (subject to eligibility)
  • Employee Share Purchase program
  • Attractive leave package including paid parental leave and purchase leave options.
  • Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, Grinders Coffee and more!).
  • Wellbeing and health benefits that include: a fitness passport, free access for you and family to the employee assistance program (and counselling services), and discounts with customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.

Applications close on Thursday 2nd July 2026

**Please be aware: ** This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible

Coca-Cola Europacific Partners is committed to an inclusive, equitable and safe workplace where everyone is supported. If you need any accessibility adjustments during the process, please let us know. Your wellbeing matters to us.

 

 

When you join CCEP, you’re stepping into a global organisation known for developing exceptional talent. We invest deeply in learning, mobility and long-term growth, creating an environment where your ambition is backed and your career can thrive.

 

 

This role is subject to standard pre-employment checks, which may include references, working rights, background checks and/or medical assessments.

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