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Job Purpose

The Sr Assistant, Generate Invoices monitoring will be responsible for monitoring the daily billing process and ensures the timely and accurate invoicing of all settled deliveries. The position will be tasked with driving and delivering CTC service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the CTC service level and effectiveness.

Key Responsibilities

• Responsible for delivering high quality services to key customers (who include Customers, Suppliers,
• Employees, Executives, Regulatory Bodies, etc)
• Ensures that Coca-Cola Europacific Partners policies are adhered to (e.g. approvals, financial guidelines, etc.)

• Ensures the monitoring of the daily billing process
• Ensures that all billing is sent to agreed customer deadlines and meets customer expectations, investigates and resolves errors.
• Ensures Billing period end closing procedures are completed efficiently, accurately and in a timely manner
• Ensures all relevant checks for the periodic rental billing by raising timely all queries to the relevant teams for being sorted out in the corresponding financial period
• Provides support and advice on Billing processes where required ( IT tickets, projects, ad-hoc requests, etc. )
• Ensures all relevant process flows and desktop procedures are reviewed, updated and approved on a regular basis (at least quarterly)
• Provides support to other team members where required
• Provides training to new joiners
• Monitors the performance of CapG team, performs quality assurance checks and provides support where required.
• Escalating issues as appropriate
• Provides feedback to ensure that processes meet business requirements in an automated and as user-friendly manner as possible
• Assures that the appropriate internal control environment and SOX compliance are maintained along with compliance to all legal and regulatory requirements
• Builds strong relationships with key stakeholders in the French Business Unit to drive understanding and support for CTC and Shared Services generally

Experience required

• Minimum of 1 year Invoicing/ Accounts Receivable experience in a multinational organisation and/or Shared Services environment
• A good understanding of wider Customer to Cash area processes
• Ability to assess a problem and escalate it to the appropriate level
• ERP experience essential, preferably SAP

Language Capability: English

Education & Qualifications required

• Secondary level education

Capability required & Expert level

• Analytical Thinking - Foundational
• Relationship Management - Foundational
• Collaborative Influencing - Foundational
• Finance Operations and Accounting - Foundational
• Process Excellence - Foundational
• System Literacy – Intermediate